Case 04 · Platform Transformation

Enterprise Voice & Speech Platform

AI Wearable Startup · B2C -> B2B Pivot

Voice AIEnterprise platformMulti-tenantGovernance
Enterprise clients
3
Enterprise clients
Successful pivot
B2C -> B2B
Successful pivot
Per-client customization
Rapid
Per-client customization

The challenge

An AI wearable startup had built a successful B2C personal AI assistant. The team identified a much larger opportunity in enterprise voice and speech, but moving there meant re-architecting for enterprise-grade security and compliance, and packaging the platform so new clients could be onboarded without bespoke rebuilds.

What we built

Platform transformation

Adapted the voice and speech AI platform for enterprise use cases. Built field sales workflows, conversation analytics, and the admin/governance layer enterprise procurement requires.

Reusable base platform

Architected the system so new enterprise clients could be onboarded rapidly with per-client customization, instead of every deal becoming a new build.

Results

  • Successful B2C -> B2B pivot with enterprise-grade security and compliance
  • Reusable base platform enabling rapid per-client customization
  • 3 enterprise clients onboarded

Services that built this

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