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Case 01

Unified Client Data & AI-Powered Session Prep

US consumer wellness platform · 3 months

Session-prep briefEng 01

85%less session prep, 15 minutes to under 2 · 8+ data sources unified

Illustration, not a client screenshot. No client data is shown. The figure above is measured in production. · Engagement 01 · US consumer wellness platform

Where it stands

In production
  • 85%less session-prep time
  • 8+data sources unified into one client view
  • 3,000+active users on food scoring

The challenge

A wellness platform connects members with therapists, nutritionists, and coaches, while capturing health and behavioral data across appointments, questionnaires, surveys, food logs, wearables, ECG, and CGM. That data lived across disconnected systems, forcing coaches to reconstruct context before every session and repeatedly ask for information the platform already had.

What we built

03 parts
  1. 01

    Unified health-data layer

    Connected structured and unstructured sources (relational tables, JSON, PDFs, images, food logs, and wearable data) into a single retrievable client context.

  2. 02

    Multi-agent pre-appointment context system

    Built an agentic retrieval system that decides which source to query, and in what order, to generate a clinician-facing brief before each appointment.

  3. 03

    AI food-scoring workflow

    Added a production workflow that evaluates food intake and images to generate personalized nutrition scoring for users.

The results

  • Session-prep time reduced from roughly 15 minutes to under 2 minutes.
  • 8+ data sources unified into a single client view.
  • 3,000+ users actively using food scoring, with usage continuing to grow.

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